14 docs tagged with "ScreenConnect"

Stores detailed results of ScreenConnect discovery on the device. This field is automatically populated by monitoring workflows and reflects current installation status and approval state.

Indicates whether one or more non-whitelisted ScreenConnect instances were detected on the device during the latest monitoring run.

All devices with the cPVAL Unknown ScreenConnect Installed custom field checked will be added to this group. This group is used for monitoring and reporting on devices with detected unknown ScreenConnect instances.

Controls how unknown or non-approved ScreenConnect instances are handled. Choose to audit only, audit and alert, or attempt removal and alert on failures. Results are written to device-level custom fields and tickets when applicable.

Defines approved ScreenConnect instances allowed on the device. Any instance not listed here is treated as non-approved and subject to auditing, alerting, or removal based on monitoring configuration.

Audits, alerts, and optionally remediates non-whitelisted ScreenConnect Client installations, then updates NinjaRMM custom fields with current-state results.

Audits, alerts, and optionally remediates non-whitelisted ScreenConnect Client installations, then updates NinjaRMM custom fields with current-state results.

This document outlines how to identify and remove additional ScreenConnect clients installed on Windows machines. It details the process of activating the monitor set for clients and excluding specific locations or computers from detection, ensuring streamlined management of ScreenConnect instances.

This script removes ScreenConnect client installations. It can either remove all instances or a specific client instance based on the client ID.

Uninstalls all unapproved ScreenConnect Client instances from the local system.

Runs the Unknown ScreenConnect Client audit and remediation script daily on MacOS with a ScreenConnect Client installed. Triggers an alert when non-approved instances are detected.

Runs the Unknown ScreenConnect Client audit and remediation script daily on Windows Servers with a ScreenConnect Client installed. Triggers an alert when non-approved instances are detected.

Runs the Unknown ScreenConnect Client audit and remediation script daily on Windows Workstations with a ScreenConnect Client installed. Triggers an alert when non-approved instances are detected.

This solution detects and manages unauthorized or unknown ScreenConnect Client instances on Windows and macOS devices. It compares installed ScreenConnect instances against an approved list and takes action based on the enforcement level configured per organization, location, or device.