16 docs tagged with "Hardware"

Device-level WYSIWYG field that stores the pre-formatted HTML ticket payload when a drive health issue is detected.

Configuration drop-down that controls how the Proactive Disk Health Monitor solution alerts on degraded drive health.

Device-level checkbox that acts as a boolean flag to indicate if a drive health condition requires a support ticket.

Device-level WYSIWYG field that stores an HTML-formatted table of essential specifications and health summaries for every physical disk.

Device-level text field that stores the timestamp of the last successful disk health audit performed by the Proactive Disk Health Monitor.

Device-level text field that stores a comma-separated summary of the health status for every physical disk detected by the Proactive Disk Health Monitor.

Device-level WYSIWYG field that stores an HTML-formatted table of detailed S.M.A.R.T. attributes for every physical disk, with problematic attributes highlighted for quick triage.

Dynamic group of physical Windows devices audited by the Proactive Disk Health Monitor solution. Displays drive health status, data collection time, and alert state for fleet-wide review.

ConnectWise Manage ticket template used by the Proactive Disk Health Monitor to create and close support tickets for degraded or failing drives.

Compound condition that identifies physical Windows devices eligible for the Proactive Disk Health Monitor audit, excluding opted-out entities.

Compound condition that evaluates drive health alerts and triggers ConnectWise Manage ticket creation when a degraded disk is detected.

Evaluation script for the Proactive Disk Health Monitor solution that reads the alert state and returns a concise plain-text summary to trigger ConnectWise Manage ticketing.

Audits disk health using CrystalDiskInfo, populates NinjaRMM custom fields with basic info and detailed S.M.A.R.T. data, and generates alerting payloads for failing drives.

Automatically detect and alert on missing or offline drives in Datto BCDR devices. Proactively identify hardware issues before they impact backup integrity and disaster recovery readiness.

Gathers deep disk health and S.M.A.R.T. data using CrystalDiskInfo to identify failing drives.

A comprehensive NinjaOne solution that proactively monitors physical disk health using CrystalDiskInfo, captures deep S.M.A.R.T. attributes, and automates ConnectWise Manage ticketing for degraded or failing drives.