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CWM - Automate - RMM+ Plugin Configuration

Purpose​

This document assists with configuring the RMM+ Plugin and explains how to create sessions for machines that have not checked in for over X number of days.

Implementation​

  1. Log in to the client's control portal and check if the extension for RMM+ has been updated.

  2. Go to Edit Settings for the RMM+ plugin.
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  3. Navigate to RMMPlus.AccessKey and select the Custom option. Create a random password as the custom value.

  4. Go to AllowedOrigin and select the Custom option. Enter the FQDN of the client's environment.
    The FQDN should not contain https://.
    For example, Origin: labtech.provaltech.com
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  5. Save the settings.

  6. Open the Automate control center of the client. Navigate to System Dashboard > Config > Configuration > Properties.

  7. Add the following values in Properties:

    ParameterValue
    RMMPlus_AccessKeyEnter the value you entered in Step 3
    RMMPlus_HeadersOrigin: FQDN as entered in Step 4 (For example - Origin: labtech.provaltech.com)
    RMMPlus_StaleAgentThreshold30
    RMMPlus_Timeout10000
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  8. Add the Get Post Plugin in the client's environment. Follow the steps below:

    • Open Plugin Manager. Navigate to Advanced > Manage Plugins > Add Plugin.
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    • Select the .dll file for the Get Post Plugin. See attachment.
    • Check the box for a remote agent.
    • Enable the plugin. This will restart the DB agent.
    • Reload DB agent plugins.

  9. Reload the System Cache.
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  10. Open the ScreenConnect Client - Command - Execute script and check if you can see the Plugin Function DataComm - HTTP GET/POST step.
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Optional​

Create a session group in the ScreenConnect portal for machines that have not checked into Control for over X days.

  • Go to the ScreenConnect Web Portal.
  • Navigate to the Access portal.
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  • Click on the + Create Session Group option available at the bottom of the screen.
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  • Enter the name for the session and add the filter as below. You can customize it as per your requirements by clicking on the + icon in front of the Session Filter option. You can also select the Show Reference option for more clarity. 
    GuestConnectedCount = 0 AND LastEventTime < $30DAYSAGO
    Change the number of days in $30DAYSAGO as per your requirement.
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  • Click on Create. Now you can see the agents that have not checked in for over X days.

Attachments​

HTTP-GET-POST.dll