CWM - Automate - RMM+ Plugin Configuration

Purpose

This document assists with configuring the RMM+ Plugin and explains how to create sessions for machines that have not checked in for over X number of days.

Implementation

1. Log in to the client's control portal and check if the extension for RMM+ has been updated.

2. Go to Edit Settings for the RMM+ plugin.
   

3. Navigate to RMMPlus.AccessKey and select the Custom option. Create a random password as the custom value.

4. Go to AllowedOrigin and select the Custom option. Enter the FQDN of the client's Automate environment.
   The FQDN should not contain https://
   For example, labtech.provaltech.com
   

5. Save the settings.

6. Open the Automate control center of the client. Navigate to System Dashboard > Config > Configuration > Properties.

7. Add the following values in Properties:

   Parameter	Value
   RMMPlus_AccessKey	Enter the value you entered in Step 3
   RMMPlus_Headers	Origin:FQDN as entered in Step 4 (For example - Origin:labtech.provaltech.com)
   RMMPlus_StaleAgentThreshold	30
   RMMPlus_Timeout	1000

8. Add the Get Post Plugin in the client's environment. Follow the steps below:

   • Open Plugin Manager. Navigate to Advanced > Manage Plugins > Add Plugin.
     
   • Select the .dll file for the Get Post Plugin. See attachment.
   • Check the box for a remote agent.
   • Enable the plugin. This will restart the DB agent.
   • Reload DB agent plugins.

9. Reload the System Cache.
   

10. Open the ScreenConnect Client - Command - Execute script and check if you can see the Plugin Function DataComm - HTTP GET/POST step.
    

Optional

Create a session group in the ScreenConnect portal for machines that have not checked into Control for over X days.

• Go to the ScreenConnect Web Portal.
• Navigate to the Access portal.
  
• Click on the + Create Session Group option available at the bottom of the screen.
  
• Enter the name for the session and add the filter as below. You can customize it as per your requirements by clicking on the + icon in front of the Session Filter option. You can also select the Show Reference option for more clarity.

  GuestConnectedCount = 0 AND LastEventTime < $30DAYSAGO

  Change the number of days in $30DAYSAGO as per your requirement.
  
• Click on Create. Now you can see the agents that have not checked in for over X days.

Attachments

HTTP-GET-POST.dll