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OneDrive Sync Status Issue

Summary​

The internal monitor identifies machines where an issue with OneDrive sync has been detected within the last 48 hours. It triggers alerts based on data collected by the Microsoft OneDrive Sync Status [DV] script.

Dependencies​

Target​

Global

Ticketing​

Subject: OneDrive Error Detected on %Clientname%//%computername%

Body:
The OneDrive Audit script found an issue with %Clientname%//%computername%.
Data Collection Time: %FIELDNAME%
Reported Issue:
%RESULT%

Example:
The OneDrive Audit script found an issue with ABC Inc.//TEST-COMPUTER
Data Collection Time: 3/14/2024 1:11:45 PM
Reported Issue:
Sync Status for "someone" for "C://Users//someone//OneDriveCloudTemp" is "<ERROR>Status not found for type [OneDriveCloudTemp]";
Sync Status for "someone" for "C://Users//someone//OneDrive - Some Inc" is "Up to date";

Alert Template​

△ Custom - Ticket Creation - Computer

Changelog​

2025-04-10​

  • Initial version of the document