OneDrive Sync Status Issue

Summary

The internal monitor identifies machines where an issue with OneDrive sync has been detected within the last 48 hours. It triggers alerts based on data collected by the Microsoft OneDrive Sync Status [DV] script.

Dependencies

• EPM - Data Collection - Script - Microsoft OneDrive Sync Status [DV]
• EPM - Data Collection - Internal Monitor - Execute Script - Microsoft OneDrive Sync Status
• CWM - Automate - Script - Ticket Creation - Computer

Target

Global

Ticketing

Subject: OneDrive Error Detected on %Clientname%//%computername%

Body:
The OneDrive Audit script found an issue with %Clientname%//%computername%.
Data Collection Time: %FIELDNAME%
Reported Issue:
%RESULT%

Example:
The OneDrive Audit script found an issue with ABC Inc.//TEST-COMPUTER
Data Collection Time: 3/14/2024 1:11:45 PM
Reported Issue:
Sync Status for "someone" for "C://Users//someone//OneDriveCloudTemp" is "<ERROR>Status not found for type [OneDriveCloudTemp]";
Sync Status for "someone" for "C://Users//someone//OneDrive - Some Inc" is "Up to date";

Alert Template

△ Custom - Ticket Creation - Computer