Audit OneDrive Sync Status

Purpose

The solution aims to retrieve and display the OneDrive Sync Status using the Get-ODStatus.ps1 script.

Associated Content

Auditing

Content	Type	Function
Script - Get OneDrive Sync Status [DV]	Script	The script fetches the data.
pvl_odsync_status	Custom Table	The custom table stores the data.
Dataview - OneDrive Sync Status [Script]	Dataview	The dataview displays the data.
Internal Monitor - Execute Script - Get OneDrive Sync Status [DV]	Internal Monitor	The internal monitor detects the relevant computers.
Alert Template - △ Custom - Execute Script - Get OneDrive Sync Status [DV]	Alert Template	The alert template executes the script.

Alerting

Content	Type	Function
Internal Monitor - ProVal - Production - OneDrive Sync Failures	Internal Monitor	Detects the problematic machines.
Script - Ticket Creation - Computer	Autofix Script	Manages ticketing.
△ Custom - Ticket Creation - Computer	Alert Template	Executes the script against the computers detected by the Internal Monitor.

Implementation

1.

Remove the following items if they exist (This is the old solution):

• Script - Microsoft OneDrive Sync Status [DV]
  • If you get an error stating the script is running, navigate to the System Dashboard --> Management --> Scripts --> Remove this script from that list by right-clicking and selecting 'Kill Script'
    • Then proceed to delete the script
• Dataview - Microsoft OneDrive Sync Status [Script]
• Internal Monitor - OneDrive Sync Status Issue
• Internal Monitor - Execute Script - Microsoft OneDrive Sync Status
• Alert Template - △ CUSTOM - Execute Script - Microsoft OneDrive Sync Status

2.

Import the following content using the ProSync Plugin:

• Script - Get OneDrive Sync Status [DV]
• Dataview - OneDrive Sync Status [Script]
• Internal Monitor - Execute Script - Get OneDrive Sync Status [DV]
• △ Custom - Execute Script - Get OneDrive Sync Status [DV]

3.

Reload the system cache:

4.

Run the script against any online Windows machine with the Set_Environment parameter set to 1 to create the custom table pvl_odsync_status.

5.

Configure the solution as outlined below:

• Navigate to Automation --> Monitors within the CWA Control Center and set up the following:
  • Internal Monitor - Execute Script - Get OneDrive Sync Status [DV]
    • Alert Template: △ Custom - Execute Script - Get OneDrive Sync Status [DV]
    • Right-click and Run Now to start the monitor

Optional Alerting

The following steps to import and implement the Alerting section should only be performed if the partner chooses to opt-in.

1.

Import/Update the following content using the ProSync Plugin:

• Internal Monitor - ProVal - Production - OneDrive Sync Failures
• Script - Get OneDrive Sync Status [DV]
• Alert Template - △ Custom - Ticket Creation - Computer

2.

Reload the system cache:

3.

Configure the solution as outlined below:

• Navigate to Automation --> Monitors within the CWA Control Center and set up the following:
  • Internal Monitor - ProVal - Production - OneDrive Sync Failures
    • Alert Template: △ Custom - Ticket Creation - Computer
    • Right-click and Run Now to start the monitor