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AutoElevate Deployment

Purpose​

This solution provides feature to install and uninstall the AutoElevate application silently for the MAC and Windows.

Associated Content​

ContentTypeFunction
AutoElevate Install - [MAC/Windows]ScriptIt installs the AutoElevate to both MAC and Windows OS.
AutoElevate DeploymentInternal MonitorThis monitor helps to deploy the AutoElevate to the Windows and MAC agents.
△ Custom - Execute Script - AutoElevate InstallAlert TemplateThis alert template is required to be applied with the monitor to set the automation for the AutoElevate deployment

Optional Content​

ContentTypeFunction
AutoElevate UninstallScriptThis script assists in uninstalling the AutoElevate applications from the Windows agent. Note: IT IS NOT RECOMMEND TO PERFORM UNINSTALLATION VIA SCRIPT IF THE AGENT HAS BEEN INSTALLED FOR ANY LENGTH OF TIME AND IS BEING REPORTED IN THE AE ADMIN PORTAL.

Implementation​

FAQ​

Q. Can this solution create a ticket during installation failure?

A. Yes, you just need to set the ticket category at the monitor level to receive a failed installation ticket.

Changelog​

2026-03-26​

  • Fixed installation logic for MacOS in the script.
  • Added the deployment logic as per the ProVal standard for the deployment.
  • Updated the script with the latest changes in the amazon downloaded URL provided by the vendor.
  • Updated the monitor to detect computers if service for AutoElevate is missing. Previously the monitor was checking for software name.

2026-01-15​

  • Initial version of the document