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AutoElevate Deployment

Purpose

This solution provides feature to install and uninstall the AutoElevate application silently for the MAC and Windows.

Associated Content

ContentTypeFunction
AutoElevate Install - [MAC/Windows]ScriptIt installs the AutoElevate to both MAC and Windows OS.
AutoElevate DeploymentInternal MonitorThis monitor helps to deploy the AutoElevate to the Windows and MAC agents.
△ Custom - Execute Script - AutoElevate InstallAlert TemplateThis alert template is required to be applied with the monitor to set the automation for the AutoElevate deployment

Optional Content

ContentTypeFunction
AutoElevate UninstallScriptThis script assists in uninstalling the AutoElevate applications from the Windows agent. Note: IT IS NOT RECOMMEND TO PERFORM UNINSTALLATION VIA SCRIPT IF THE AGENT HAS BEEN INSTALLED FOR ANY LENGTH OF TIME AND IS BEING REPORTED IN THE AE ADMIN PORTAL.

Implementation

FAQ

Q. Can this solution create a ticket during installation failure?

A. Yes, you just need to set the ticket category at the monitor level to receive a failed installation ticket.

Changelog

2026-03-26

  • Fixed installation logic for MacOS in the script.
  • Added the deployment logic as per the ProVal standard for the deployment.
  • Updated the script with the latest changes in the amazon downloaded URL provided by the vendor.
  • Updated the monitor to detect computers if service for AutoElevate is missing. Previously the monitor was checking for software name.

2026-01-15

  • Initial version of the document