Unauthorized Remote Tools
Overview
This ticket template configures how a ConnectWise Manage ticket will be generated in response to the Audit Installed Remote Tools (with Ticketing) - Servers and Audit Installed Remote Tools (with Ticketing) - Workstation compound conditions.
Requirement
Ensure that the ConnectWise Manage app is enabled and connected.

Dependencies
Template Creation
CW Manage Ticket Template Configuration
Changelog
2026-06-24
- Initial version of the document