LTTray Port Mapping with System Registry

Summary

This script maps the port number from netstat and the Windows registry of the LTTray, resolving the intermittent issue of LTTray not showing.

Time Saved by Automation: 10 Minutes

Sample Run

Dependencies

LTTray Detection

Global Parameters

Name	Example	Required	Description
Ticket Creation	0	False	0 -- No ticket; 1 -- Script will create a ticket for failed attempts

Script States

Name	Example	Description
LTTrayAutofix	%ticketid%	This script state will store the LTTray ticket record for auto-close and commenting

Process

• This script checks for the ltsvc process.
• Once found, it checks the port information in netstat.
• It then matches the port value with the registry value.
• If the port value is mismatched, it replaces the registry value with the netstat value.
• After resetting, it checks again to confirm if the value is set properly.
• If there is an issue during resetting, it creates a ticket.

Output

• Script log
• Script state

Changelog

2025-04-10

• Initial version of the document