Offboarding

Purpose

The purpose of this solution is to facilitate the Offboarding process as per the client's requirements.

Associated Content

Content	Type	Function
Offboarding Wrapper	Script	This is a wrapper script that can be used to offboard machines from the client's environment by defining the scripts to be run before offboarding the machine.
Offboarding Scripts - Partner [Template]	Template Script	Template script to be used with Script - Offboarding Wrapper to run Child scripts. This script needs to be duplicated and modified as per the client's requirements.
Offboarding	Internal Monitor	The purpose of this monitor is to detect the clients, locations, or machines opted for offboarding.
△ Custom - Execute Script - Offboarding Wrapper	Alert Template	Executes the script Offboarding Wrapper against the computers detected in the monitor set Offboarding.

Implementation

1. Import the following script using the ProSync plugin:

   • Offboarding Wrapper

2. Import the following monitor using the ProSync plugin:

   • Offboarding

3. Import the following Alert Template using the ProSync plugin:

   • △ Custom - Execute Script - Offboarding Wrapper

4. Reload the System Cache
   

5. Configure the solution as follows:

   • Go to Automation → Scripts → View Scripts → 'ProVal/Client Specific' folder
     • Duplicate Script - Offboarding Scripts - Partner [Template]
       • Update the duplicated script as per the client's requirements as defined in Offboarding Scripts - Partner [Template].
     • Under 'ProVal/Automate' - Open the Script - Offboarding Wrapper
     • Update the script to use this updated script instead of the template one.
   • Ask the consultant if the client would like to set up a 'Failed Uninstall Process'.
     • If yes, select the required process from Dropdown EDF "Failed Uninstall Process". For more details on this EDF, visit Offboarding Wrapper script.
   • Navigate to Automation → Monitors within the CWA Control Center.
     • Offboarding
       • Configure with the alert template: △ Custom - Execute Script - Offboarding Wrapper
       • Right-click and Run Now to start the monitor.
   • The following EDFs can be selected to offboard a client, location, or machine. These EDFs are described in detail in Script - Offboarding Wrapper.
     • Offboard Client
     • Offboard Location
     • Offboard Computer

Changelog

2025-04-10

• Initial version of the document