HP Support Assist - Deploy
Summary
This procedure deploys HP Support Assist to the endpoint. The procedure downloads the software, extracts it, and then installs it.
Example Agent Procedure Log
| Timestamp | Action | Status | User |
|---|---|---|---|
| 3:20:37 pm 4-Oct-23 | HP Support Assist - Deploy | Success THEN | derek.joniak |
| 3:20:37 pm 4-Oct-23 | Execute Powershell Command (64-bit, Run As System) | Success THEN | derek.joniak |
| 3:20:37 pm 4-Oct-23 | Execute Powershell Command (64-bit, Run As System)-0001 | Success THEN | derek.joniak |
| 3:20:37 pm 4-Oct-23 | Execute Powershell Command (64-bit, Run As System)-0002 | Success THEN | derek.joniak |
| 3:20:37 pm 4-Oct-23 | Execute Powershell Command (64-bit, Run As System)-0011 | Success THEN | derek.joniak |
| 3:20:37 pm 4-Oct-23 | Execute Powershell Command (64-bit, Run As System)-0014 | Success THEN | derek.joniak |
| 3:20:37 pm 4-Oct-23 | Execute Powershell Command (64-bit, Run As System)-0015 | Success THEN | derek.joniak |
| 3:20:37 pm 4-Oct-23 | Execute Powershell Command (64-bit, Run As System)-0016 | Success THEN | derek.joniak |
| 3:20:37 pm 4-Oct-23 | Execute Powershell Command (64-bit, Run As System)-0016 | Powershell command complete. Results returned to global variable #global:psresult# and saved in Agent's Documents tab of server. | derek.joniak |
| 3:20:37 pm 4-Oct-23 | Execute Powershell Command (64-bit, Run As System)-0016 | Informational: GetFile command overwrote the server file C:/Kaseya/UserProfiles/570617411282368/GetFiles/../docs/psoutput.txt with the new contents from c:/kworking/psoutput.txt in THEN step 3. | derek.joniak |
| 3:17:47 pm 4-Oct-23 | Execute Powershell Command (64-bit, Run As System)-0011 | Executing 64-bit Powershell command as System: "" -command "Set-ExecutionPolicy -ExecutionPolicy Bypass -Scope Process -Force; & "$env:ProgramData/_automation/AgentProcedure/HPSupportAssist/HPSupportAssist.ps1"" >"c:/kworking/psoutputtmp.txt" | derek.joniak |
| 3:17:47 pm 4-Oct-23 | Execute Powershell Command (64-bit, Run As System)-0012 | Success THEN | derek.joniak |
| 3:17:47 pm 4-Oct-23 | Execute Powershell Command (64-bit, Run As System)-0013 | Success THEN | derek.joniak |
| 3:17:47 pm 4-Oct-23 | Execute Powershell Command (64-bit, Run As System)-0013 | Sending output to global variable. | derek.joniak |
| 3:17:47 pm 4-Oct-23 | Execute Powershell Command (64-bit, Run As System)-0003 | Success ELSE | derek.joniak |
| 3:17:47 pm 4-Oct-23 | Execute Powershell Command (64-bit, Run As System)-0008 | Success THEN | derek.joniak |
| 3:17:47 pm 4-Oct-23 | Execute Powershell Command (64-bit, Run As System)-0009 | Success ELSE | derek.joniak |
| 3:17:47 pm 4-Oct-23 | Execute Powershell Command (64-bit, Run As System)-0010 | Success ELSE | derek.joniak |
| 3:17:47 pm 4-Oct-23 | Execute Powershell Command (64-bit, Run As System)-0008 | Custom commands detected as Set-ExecutionPolicy -ExecutionPolicy Bypass -Scope Process -Force; & "$env:ProgramData/_automation/AgentProcedure/HPSupportAssist/HPSupportAssist.ps1" | derek.joniak |
| 3:17:47 pm 4-Oct-23 | Execute Powershell Command (64-bit, Run As System)-0003 | No powershell file variable detected. | derek.joniak |
| 3:17:46 pm 4-Oct-23 | Execute Powershell Command (64-bit, Run As System)-0002 | Powershell is present. | derek.joniak |
| 3:17:45 pm 4-Oct-23 | HP Support Assist - Deploy | Deploying HP Support Assist | derek.joniak |
Dependencies
The procedure requires the shared file "HPSupportAssist.ps1" to run.
Output
Agent Procedure Log