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Agent - Duplicates Based on Serial Number

Summary

The purpose of the dataview is to locate duplicate machines within Automate. These are usually machines where the agent was reinstalled, and the old agent was never cleared out of Automate. Duplicate machines can pose issues for licensing, as well as introducing unnecessary confusion and complexity to the environment.

Note: This dataview specifically references the biosver column in the computers table. This is where Automate attempts to store the serial number or service tag of the machine. If the manufacturer of the machine does not include a proper service tag or serial number, this dataview will not work. For example, all Supermicro machines use 123456789 as their serial number. This may also be the case with any "home-built" machines. Automate is not 100% effective at gathering the serial number or asset tags. Virtual machines are excluded as well.

Columns

ColumnDescription
CountDisplays the count of the duplicate machines
Computer IdsDisplays the IDs of the duplicate machines
Client NameDisplays the client name of the duplicate machines
Computer NamesDisplays the computer name of the duplicate machines
ManufacturerDisplays the manufacturer of the duplicate machines
Serial NumbersDisplays the serial number of the duplicate machines
Mac AddressesDisplays the MAC address of the duplicate machines
Last ContactsDisplays the last contact of the duplicate machines