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SentinelOne Deployment Failure

Summary​

This monitor will create tickets if CW RMM - Task - SentinelOne Deployment fails to install SentinelOne on the machines.

Dependencies​

Monitor​

  1. Go to Alert Management > Monitors.
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  2. Click the Create Monitor button.
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  3. This screen will appear.
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  4. Fill in the following details:
    Name: SentinelOne Deployment Failure
    Description: This monitor will create tickets if CW RMM - Task - SentinelOne Deployment fails to install SentinelOne on the machines.
    Type: Custom Fields
    Severity: Critical Non-Impact Alerts
    Family: Desktop Security
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  5. Select Text Box in the Custom Field Type.
    Select SentinelOne Deployment Result from the Custom Field Name drop-down.
    Add Error in the Value.
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  6. Click the Select Targets button to select the clients to monitor.
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  7. Select all companies and click the Save Selection button.
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  8. In Ticket Resolution,
    Set Text Box as the Custom Field Type.
    Select SentinelOne Deployment Result from the Custom Field Name drop-down.
    Replace Equals with Does not Contain.
    Add Error in the Value.
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  9. Confirm that this is the final appearance of the monitor set, then save it by clicking the Save button.
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