Dell Hardware Monitoring

Purpose

This solution describes how to configure NinjaOne to automatically generate a CW Manage ticket for Dell OMSA alerts.

Associated Content

Automation

Content	Function
Dell Hardware Monitoring	Monitors Dell server hardware events from Windows Event Logs generated by Dell OMSA

Condition

Content	Function
Dell OMSA Alerts	Runs the Dell Hardware Monitoring automation once per hour and generates a ticket with the script’s results if any monitored event log is detected.

CW Manage Ticket Template

Content	Function
Dell Hardware Monitoring	Configuration for ConnectWise Manage Ticket to generate.

Implementation

Step 1

Create the Dell Hardware Monitoring automation.

Step 2

Create the Dell Hardware Monitoring ticket template.

Note: The details demonstrated in the document may differ depending on environment. Please verify the required information with consultant or partner before completing these fields.

Step 4

Create the Dell OMSA Alerts condition for default Windows Server [Default] agent policy.

Note: The details demonstrated in the document may differ depending on environment. Please verify the required information with consultant or partner before completing these fields.