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Dell Hardware Monitoring

Purpose​

This solution describes how to configure NinjaOne to automatically generate a CW Manage ticket for Dell OMSA alerts.

Associated Content​

Automation​

ContentFunction
Dell Hardware MonitoringMonitors Dell server hardware events from Windows Event Logs generated by Dell OMSA

Condition​

ContentFunction
Dell OMSA AlertsRuns the Dell Hardware Monitoring automation once per hour and generates a ticket with the script’s results if any monitored event log is detected.

CW Manage Ticket Template​

ContentFunction
Dell Hardware MonitoringConfiguration for ConnectWise Manage Ticket to generate.

Implementation​

Step 1​

Create the Dell Hardware Monitoring automation.

Step 2​

Create the Dell Hardware Monitoring ticket template.

Note: The details demonstrated in the document may differ depending on environment. Please verify the required information with consultant or partner before completing these fields.

Step 4​

Create the Dell OMSA Alerts condition for default Windows Server [Default] agent policy.
DefaultWindowsServer

Note: The details demonstrated in the document may differ depending on environment. Please verify the required information with consultant or partner before completing these fields.

Changelog​

2025-06-17​

  • Initial version of the document