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OneDrive Sync Failures

Summary​

The internal monitor identifies machines where an issue with OneDrive sync has been detected within the last 48 hours. It triggers alerts based on data collected by the Get OneDrive Sync Status [DV] script.

Dependencies​

Target​

Global

Ticketing​

Subject: OneDrive Sync Failure Detected on %computername%

Body:

The OneDrive Audit script found an issue with %Clientname%/%computername%.
Data Collection Time: %RESULT%
Reported Issue: 
%FIELDNAME%

Example:

The OneDrive Audit script found an issue with ABC Inc./TEST-COMPUTER
Data Collection Time: 7/6/2024 1:11:45 PM
Reported Issue: 
UserName: AzAD/User1
Folder Path: C:/Users/User1/OneDrive - Investigations
Sync Status: Error
UserName: AzAD/User2
Folder Path: C:/Users/User2/OneDrive - Investigations
Sync Status: Error

Alert Template​

△ Custom - Ticket Creation - Computer