Summary

This workflow is designed to retrieve recent customer reviews from SmileBack, a customer feedback platform. It automates the process of fetching the latest reviews using the SmileBack API, allowing users to easily access and analyze recent customer feedback for their services or products.

Usage

The workflow requires an API token to authenticate requests to the SmileBack API. This is done using the SmileBack - Get Token workflow which is run as a sub-workflow.

Returned Data

{
  "data": [
    {
      "id": 0,
      "rating": "string",
      "comment": "string",
      "ticket": {
        "id": "string",
        "title": "string",
        "segment": {
          "id": "string",
          "name": "string"
        },
        "agents": [
          "string"
        ],
        "closed_on": "2025-11-05T14:04:10.135Z"
      },
      "contact": {
        "id": "string",
        "name": "string",
        "email": "string"
      },
      "company": {
        "id": "string",
        "name": "string",
        "territory_name": "string",
        "territory_remote_id": "string",
        "market_name": "string",
        "market_remote_id": "string"
      },
      "status": "open",
      "tags": [
        "string"
      ],
      "has_marketing_permission": true,
      "viewed_on": "2025-11-05T14:04:10.135Z",
      "rated_on": "2025-11-05T14:04:10.135Z",
      "permalink": "string",
      "last_modified": "2025-11-05T14:04:10.135Z"
    }
  ]
}