Online Status Alerting - Update EDFs Param
Summary
This script can be used to provide input to the following computer EDFs:
- Online Alert Reason
- Online Alert Ticket ID
- Online Alert E-mail
- Online Alert Scripts
- Online Alert Restarted Machine (This EDF can be flagged for online machines only)
Run this script manually against the offline computer for which you want to receive a notification and change the ticket status.
Sample Run
User Parameters
| Name | Example | Required | Description |
|---|---|---|---|
| Reason | computer was stolen | False | The reason specified in the Computer EDF "Online Alert Reason" |
| TicketID | 1598528 | Semi | Ticket ID specified in the Computer EDF "Online Alert Ticket ID" for which the status needs to be changed in Manage. |
| someone.something.com;someoneelse.something.com | Semi | Email ID for the recipient who wants to be notified via email if the machine comes back online. Multiple email addresses can be added by separating them with a semi-colon ';' without any space. Example: someone.something.com;someoneelse.something.com | |
| ScriptIDs | 1567, 597 | False | A comma-separated list of script IDs to run against the machine when it comes back online. |
| AfterNextReboot | 1 | False | Set this to 1 to flag the Online Alert Restarted Machine EDF for the online computer. Notification will be sent after the next restart of the machine after marking this EDF. |
Process
The parameters provided will be filled into their respective EDF values:
| Parameter | EDF |
|---|---|
| Reason | Online Alert Reason |
| TicketID | Online Alert Ticket ID |
| Online Alert E-mail | |
| ScriptIDs | Online Alert Scripts |
| AfterNextReboot | Online Alert Restarted Machine |