Skip to main content

Repair Office Automatic Updates

Summary​

This document checks common failure points in Office automatic updates and automatically resolves them. It provides a ConnectWise RMM implementation of the agnostic script Repair-OfficeAutomaticUpdate.

Sample Run​

Sample Run 1

Sample Run 2

Dependencies​

Repair-OfficeAutomaticUpdate

Task Creation​

Create a new Script Editor style script in the system to implement this task.

Task Creation 1

Task Creation 2

Name: Repair Office Automatic Updates
Description: Checks common failure points in Office automatic updates and automatically resolves them.
Category: Application

Task Creation 3

Task​

Navigate to the Script Editor section and start by adding a row. You can do this by clicking the Add Row button at the bottom of the script page.

Add Row

A blank function will appear.

Blank Function

Row 1 Function: PowerShell Script​

Search and select the PowerShell Script function.

PowerShell Script Selection 1

PowerShell Script Selection 2

The following function will pop up on the screen:

PowerShell Function

Paste in the following PowerShell script and set the Expected time of script execution in seconds to 300 seconds. Click the Save button.

PowerShell Script

PowerShell Result

Row 2 Function: Script Log​

Add a new row by clicking the Add Row button.

Add Row 2

A blank function will appear.

Blank Function 2

Search and select the Script Log function.

Script Log Selection

The following function will pop up on the screen:

Script Log Function

In the script log message, simply type %Output% and click the Save button.

Script Log Save

Click the Save button at the top-right corner of the screen to save the script.

Save Script

Completed Script​

Completed Script

Output​

  • Script Log

Changelog​

2025-04-10​

  • Initial version of the document