Admin - Tickets by Monitor
Summary
This dataview lists the 'top talkers' in reference to monitors. Each row represents a monitor name with the total ticket count next to it for the last 30 days.
Dependencies
None
Columns
| Column | Description | 
|---|---|
| Agent ID | This is the Monitor ID | 
| Name | Name of the Monitor | 
| Internal | 1 = internal monitor; 0 = remote monitor | 
| TicketCountLast30Days | Total number of tickets generated in the last 30 days |