Admin - Tickets by Monitor
Summary
This dataview lists the 'top talkers' in reference to monitors. Each row represents a monitor name with the total ticket count next to it for the last 30 days.
Dependencies
None
Columns
Column | Description |
---|---|
Agent ID | This is the Monitor ID |
Name | Name of the Monitor |
Internal | 1 = internal monitor; 0 = remote monitor |
TicketCountLast30Days | Total number of tickets generated in the last 30 days |