HP Servers Monitoring

Purpose

The purpose of this solution is to monitor the hardware alerts generated on HP servers. The tools included are HPEiLO and HPE Insight Management Agents.

Associated Content

Content	Type	Function
Monitor - Missing Vendor Admin Software	Internal Monitor	Detects the HP servers that are missing the HPE Insight Management Agents application.
Remote Monitor - HP Hardware Monitoring	Remote Monitor	Detects the event logs generated by the HPE Insight Management Agents application for the HP servers.
△ Custom - Ticket Creation - Computer	Alert Template	Executes the Script - Ticket Creation - Computer script against the machines detected by the above-mentioned monitor sets.
Script - Deploy HP Insight Management Agent	Script	Can be used to deploy the HPE Insight Management Agents application for the HP servers.
Solution - HP iLO Health Check	Solution	Gathers information about and monitors the health status of HP iLO devices.

Implementation

1. Import the Monitor - Missing Vendor Admin Software internal monitor from the ProSync plugin.

2. Import the Script - Deploy HP Insight Management Agent script from the ProSync plugin.

3. Import the △ Custom - Ticket Creation - Computer alert template from the ProSync plugin.

4. Implement the Remote Monitor - HP Hardware Monitoring remote monitor by following the implementation steps:

   • Implement - Remote Monitor - HP Hardware Monitoring
     • Set the alert template of the monitor to △ Custom - Ticket Creation - Computer

5. Reload the System Cache.

6. Configure the solution as follows:

   • Navigate to Automation → Monitors within the CWA Control Center and set up the following:
     • Monitor - Missing Vendor Admin Software
       • IMPORTANT: View the results of the monitor before enabling. If there are more than 20 results, confirm with the consultant if they would like it enabled.
         • Configure with the alert template: △ Custom - Ticket Creation - Computer
         • Right-click and Run Now to start the monitor

Optional Content

1. Implement the HP iLO Health Check solution by following the implementation steps provided in the Solution document.
   • Implement this content only if requested by the consultant.

Deprecation Process

1. Remove this content from the environment:
   1. Script - Deploy HP Insight Management Agent
      • You should be able to sync the deprecated content from the plugin if that is easier.
   2. Run the following SQL to remove the Remote Monitor - HP Hardware Monitoring. This should be run through a RAWSQL monitor.

      DELETE FROM groupagents WHERE `Name` = 'ProVal - Production - HP Hardware Monitoring';
      DELETE FROM agents WHERE `Name` = 'ProVal - Production - HP Hardware Monitoring' AND computerid > 0;

Changelog

2025-04-10

• Initial version of the document