cPVAL Reboot Prompt Count

Summary

This custom field allows administrators to configure how the Reboot Pending Prompt solution behaves.

Specifies how many times a user will be prompted (allowed to defer) before the reboot becomes mandatory.

This setting is highly flexible and can be configured globally at the Organization level, and easily overridden at the Location or individual Device level as needed.

Configuration Hierarchy (Highest to Lowest Priority):

1. Device Level (Overrides all lower levels)
2. Location Level
3. Organization Level
4. Script Runtime Variable (Prompt Count - acts as the ultimate fallback default)

Details

Label	Field Name	Example	Definition Scope	Type	Required	Default Value	Dropdown Options	Editable	Custom Field Tab
cPVAL Reboot Prompt Count	cpvalRebootPromptCount	4	Organization, Location, Device	Numeric	False	4	N/A	Yes	Organization: Reboot Pending Prompt Location: Reboot Pending Prompt Device: Windows Desktops and Laptops: Reboot Pending Prompt - Workstations Mac Desktops and Laptops: Reboot Pending Prompt - Mac

💡 Note on Default Behavior: If this custom field is left blank or unconfigured at all levels, the system will automatically fall back to the default value defined in the automation script's runtime variables Prompt Count.

Dependencies

• Solution: Reboot Pending Prompt

Custom Field Creation

• Custom Field Configuration

Changelog

2026-07-20

• Added support for macOS devices

2025-12-19

• Initial version of the document