Windows User Profiles

Purpose

Gathers and displays information about Windows user profiles.

Associated Content

Content	Type	Function
User Profile - Get Information	Script	Gathers information about user profiles.
Windows - User Profiles	Dataview	Displays Windows user profile information gathered from the script.
User Profile - Remove	Script	Deletes a user profile and removes the user account if local. Runs the script after successful deletion.
User Profile - Get Information	Internal Monitor	Executes the script once every 7 days.
User Profile - Get Information	Alert Template	This alert template is used with the monitor to run the script as an autofix.

Optional Content

Content	Type	Function
Unknown User Profiles Detection	Internal Monitor	Identifies machines that have unknown user profiles.
Domain Trust Relationship Check	Remote Monitor	Generates a ticket whenever the trust relationship between the domain and the workstation is broken. Used to exclude results from the Unknown User Profiles Detection monitor.

Other Content

Content	Type	Function
Get-UserProfiles	Agnostic	Gathers information about user profiles and is used in the the script.
Remove-UserProfile	Agnostic	Deletes a user profile and removes the user account if local.
plugin_proval_userprofiles	Custom Table	Stores Windows user profile information. Data is filled by the script and displayed in the dataview.

Implementation

1. Import the following scripts using the ProSync plugin:

   • EPM - Accounts - Script - User Profile - Get Information
   • EPM - Accounts - Script - User Profile - Remove

2. Import the following monitor using the ProSync Plugin:

   • Internal Monitor - Execute Script - User Profile - Get Information

3. Import the following alert templates using the ProSync plugin:

   • △ Custom - Execute Script - Windows - User Profile - Get Information

4. Import the following dataviews using the ProSync Plugin:

   • Dataview - Windows - User Profiles

5. Reload the System Cache
   

6. Configure the solution as follows:

   • Navigate to Automation → Scripts to perform the following task:
     • Execute the Script - User Profile - Get Information on any Windows machine except the DC server to create the Custom Table - plugin_proval_userprofiles.
   • Navigate to Automation → Monitors within the CWA Control Center and set up the following:
     • Internal Monitor - Execute Script - User Profile - Get Information
       • Configure with the alert template: △ Custom - Execute Script - Windows - User Profile - Get Information
       • Right-click and Run Now to start the monitor.
   • After performing the above steps and verifying that the script has been executed on some machines, check if Dataview - Windows - User Profiles is populating data.

Optional Configuration (Client Performed):

• If a partner requires the deletion of a particular user profile and also wants it removed if it is a local account, use the script below. Read the associated content thoroughly. This script must be used very cautiously.
  • Script - User Profile - Remove
• If a partner wants tickets for the unknown user profiles, import and configure the Unknown User Profiles Detection internal monitor.
  • Navigate to Automation → Monitors within the CWA Control Center and set up the following:
    • Internal Monitor - Unknown User Profiles Detection
      • Configure with the alert template: △ Custom - Ticket Creation - Computer
      • Right-click and Run Now to start the monitor.
    • Use the mentioned monitor to exclude any domain trust relationship issues.