MSP360 Online Backup Deployment

Purpose

This solution automates the deployment of MSP360 Online Backup agents to Windows servers and workstations through NinjaOne. It uses custom fields to control deployment targets and provide installation URLs, ensuring consistent backup configuration across managed devices.

Associated Content

Custom Fields

Content	Definition Scope	Required	Type	Available Options	Applicable OS	Function
cPVAL MSP 360 Url	Organization	Yes	Text	N/A	Windows	Provides agent download URL from MSP360 portal
cPVAL Deploy MSP 360	Device/Location/Organization	No	Drop-down	Disabled, Windows Servers, Windows Workstations, Windows Servers and Workstations	Windows	Controls deployment scope for backup agents

Automation

Content	Function
Install MSP360 Online Backup	Installs MSP360 agent using URL from custom field

Compound Conditions

Content	Function
Install MSP360 Online Backup - Windows Workstation	Triggers agent install on workstations where MSP360 Deployment is enabled but the Online Backup application is not installed
Install MSP360 Online Backup - Windows Server	Triggers agent install on Servers where MSP360 Deployment is enabled but the Online Backup application is not installed

Implementation

Step 1: Create Custom Fields

1. Create cPVAL MSP 360 Url custom field:

   • Scope: Organization
   • Type: Text
   • Description: "MBS backup agent URL. Copy from MSP360 portal Downloads section"

2. Create cPVAL Deploy MSP 360 custom field:

   • Scope: Device/Location/Organization
   • Type: Drop-down
   • Options:
     • Disabled
     • Windows Servers
     • Windows Workstations
     • Windows Servers and Workstations

Step 2: Create Automation

Import the Install MSP360 Online Backup automation script that:

1. Retrieves installation URL from cPVAL MSP 360 Url
2. Downloads and installs MSP360 agent
3. Verifies successful installation

Step 3: Configure Deployment Rules

1. Set cPVAL MSP 360 Url at organization level with your MSP360 download URL
2. Configure cPVAL Deploy MSP 360 at appropriate scopes:
   • Organization level: Set default deployment policy
   • Location/Device level: Override for specific needs

Step 4: Create Compound Conditions

1. Create Install MSP360 Online Backup - Windows Workstation:

   • Policy: Windows Workstation [Default]
   • Conditions:
     • "Online Backup" application not installed
     • cPVAL Deploy MSP 360 includes workstations

2. Create Install MSP360 Online Backup - Windows Server:

   • Policy: Windows Server [Default]
   • Conditions:
     • "Online Backup" application not installed
     • cPVAL Deploy MSP 360 includes servers

FAQ

1. Where do I find the MSP360 installation URL?

Navigate to your MSP360 portal > Downloads section > Copy the "Direct Download Link" for the backup agent. Paste this into the cPVAL MSP 360 Url custom field at the organization level.

2. Can I exclude specific devices from deployment?

Yes, set cPVAL Deploy MSP 360 to "Disabled" at either the device or location level to prevent agent installation on specific targets.

3. What happens if the URL custom field is empty?

The installation automation will fail with a clear error message. Ensure the URL is configured at the organization level before deployment.

4. Can I deploy to both servers and workstations simultaneously?

Yes, set cPVAL Deploy MSP 360 to "Windows Servers and Workstations" at the organization level. The compound conditions will automatically target both device types.

5. How do I verify successful deployments?

Check Automation > Activity in NinjaOne for:

• "MBSAgent service running" confirmation
• Installation logs in script output
• "Online Backup" appearing in Applications list