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Email Creation - Ping Monitor

Summary​

This script is an email version of Script - Ticket Creation - Ping Monitor. It will manage emails related to remote ping monitors.

Sample Run​

The script is not intended for manual execution. It is explicitly configured to be executed exclusively from the △ Custom - Email Creation - Ping Monitor alert template.

Dependencies​

Alert Template: △ Custom - Email Creation - Ping Monitor

System Properties​

NameRequiredExampleDescription
_sysPingMonitorDefaultEmailFalsexyz@something.comAdd the email address where the partner would like to receive alerts from ping monitors.
_sysTicketDefaultEmailTruexyz@something.comIf nothing is mentioned in the _sysPingMonitorDefaultEmail property, the script will use the default email address from the _sysTicketDefaultEmail property.

Note: Create this system property _sysPingMonitorDefaultEmail under system → Dashboard → Config → Properties before executing this system anywhere if the client would like to use a specific email address for ping monitors.

Global Parameters​

NameRequiredExampleDescription
Email_On_SuccessFalse1Set it to 1 to receive success email alerts. Leave it blank or set it to 0 if the partner doesn't want success email alerts.

Sample Ping Monitor​

Status Tab:
Status Tab

Location Tab:
Location Tab

Alerting Tab:
Alerting Tab

Subject: NTW - Ping Failure - %WHERE%

Failure Message:
Failed to reach/ping %WHERE% from %COMPUTERNAME% (%LocalAddress%).

Result: %RESULT%

%WHERE%: This variable returns the IPv4 Address or Host Name to ping.
%RESULT%: This variable returns the result from the monitor set.
%LocalAddress%: This variable returns the private address of the local computer where the monitor set is executed.

Configuration Tab:
Configuration Tab

History Tab:
History Tab

Output​

  • Email

Changelog​

2025-04-10​

  • Initial version of the document