ScreenConnect Client - Connectivity - Audit
Summary
This script will return a variable (@Online@) as 0, 1, -2, -3, or -4.
- 0: Offline
- 1: Determining if the target machine is online in Control
- -2: The CW RMM+ Plugin Configuration is broken in the environment
- -3: The Machine Error can be anything
- -4: The Agent GUID was not set appropriately to 32 characters excluding the (-) lengths, i.e., 4.
An email will be sent to Alerts@provaltech.com if the RMMPlus solution is not properly configured.
Subject: Incorrect RMM_Plus Configuration - %redirhostname%
Body:
RMM_Plus is not properly configured for %redirhostname%. Please get this fixed as soon as you can.
Reference: /docs/f99ddaae-0cb3-4941-b2aa-dc93671dd246
Time Saved by Automation: 10 Minutes
Sample Run
Dependencies
System Properties
| Name | Example | Required | Description |
|---|---|---|---|
| RMMPlus_AccessKey | abc4cudf2er$% | True | This will be the access key that is set in the RMM+ extension on the Control server. |
| RMMPlus_Timeout | 1000 | True | The command timeout. The ProVal standard is to set this to 1000. |
| RMMPlus_Headers | labtech.provaltech.com | True | Origin: automate.yourserver.com |
| RMMPlus_IsBroken | 1 | False | Script will set this property to ensure that it does not send another email to alerts@provaltech.com for the improperly configured RMM+ solution. |
Script States
| Name | Example | Description |
|---|---|---|
| OnlineInScreenConnectSinceMinutes | session not found, 12234, -1213 | Outcome of the plugin result. Usually the time in minutes for which the computer is online in ScreenConnect. (-ve time indicates that the machine is offline for that many minutes). This state is further used as the "Command Result" column of CWM - Automate - Dataview - Agent - Agent Check-in Health dataview. |
Output
- Script log
- Script state