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HyperV - Integration Service Monitoring

Purpose​

This solution outlines how to detect and monitor HyperV Host servers for Integration Service health issues from CW RMM.

Associated Content​

Custom Fields​

NameExampleTypeLevelRequiredPurpose
HyperVIntegrationSvcMonitoringYesFlagCOMPANYYesCheck this box to enable alerts for HyperV Host servers with Integration Service health issues.

Group​

NamePurpose
HyperV Integration Service MonitoringGroup of HyperV Host servers where integration service monitoring is enabled.

Monitor​

NameTypeSchedulePurpose
HyperV - Integration Service MonitoringScriptEvery 15 minutesGenerate alerts for HyperV host virtual machines with failing Integration Services.

Implementation​

Step 1: Create the Required Custom Field​

Create the custom field above under SETTINGS -> Custom Fields in CW RMM.

Step 2: Create the Dynamic Group​

Create the group HyperV Integration Service Monitoring under ENDPOINTS -> Groups as a dynamic group.

Step 3: Set Up the Monitor​

Configure the monitor HyperV - Integration Service Monitoring under ENDPOINTS -> Alerts -> Monitors to target the monitoring-enabled group and run every 15 minutes.

FAQ​

How do I enable this monitoring for specific clients?​

Enable monitoring by setting the HyperVIntegrationSvcMonitoring custom field to True at the company level in CW RMM.

How often does the monitor run?​

The monitor runs every 15 minutes.

Which VMs are checked by this monitor?​

The monitor checks HyperV virtual machines that are currently in a Running state.

What triggers an alert?​

An alert is triggered when one or more enabled Integration Services on a running VM report a status other than OK.

What happens if there are no running VMs?​

The script returns No running VMs found. and does not raise an issue alert.

Changelog​

2026-06-17​

  • Initial version of the document