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Install Datto RMM Agent [Windows]

Summary​

Executes the installation script against Windows machines where the Datto RMM Agent is not installed.

Dependencies​

Monitor Setup Location​

Monitors Path: ENDPOINTS ➞ Alerts ➞ Monitors

Monitor Summary​

  • Name: Install Datto RMM Agent [Windows]
  • Description: Executes the installation script against Windows machines where the Datto RMM Agent is not installed.
  • Type: File System
  • Severity: Others
  • Family: RMM Agent

Image1

Targeted Resources​

  • Target Type: Device Groups
  • Group Name: Datto RMM Agent Installation [Windows]

Image2

Conditions​

  • Run Script on: Schedule
  • Repeat every: 1 Hours
  • Script Language: PowerShell
  • Use Generative AI Assist for script creation: False
  • PowerShell Script Editor:
if (Get-Service -Name 'CagService' -ErrorAction SilentlyContinue) {
    return 'Already Installed'
} else {
    return 'Not Installed'
}
  • Criteria: Contains
  • Operator: AND
  • Script Output: Not Installed
  • Escalate ticket on script failure: False
  • Add Automation: Install Datto RMM Agent

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Ticket Resolution​

Automatically resolve: False

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Monitor Output​

Output: Do not Generate Ticket

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Completed Monitor​

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Changelog​

2026-02-28​

  • Initial version of the document